Frequently Asked Questions

If you have another question not listed please visit our home-page or call us direct on 07 3067 7102.

What services do you offer?

We provide a range of professional tree-related services including tree removal, lopping, trimming, pruning, stump grinding and mulching.

Are you licensed and insured?

Yes! We are fully licenced and insured so you can trust us with your tree maintenance needs. All our work is also in accordance with Australian regulations.

How often should I get my trees trimmed?

It depends on the species of your tree, but typically every 3-5 years is sufficient. You can also contact us for a tailored plan specific to your requirements.

What is mulching and why is it important?

Mulching involves laying a layer of protective material (e.g., wood chips, sawdust, bark chips) around the base of plants/trees to insulate their roots from extremes in climate while helping them conserve water and retain vital nutrients for better growth.

What is an Arborist?

An arborist is a professional who specializes in the management, cultivation, and study of woody plants such as trees, shrubs, and vines. They possess a wealth of knowledge and training on individual tree needs, and are often called upon to evaluate the health of trees and provide recommendations for their care and management, which may include fertilization, pruning, and pest control.

What is Tree Removal?

Tree removal involves the extraction of one or more trees, stumps, or tree parts fr

What is tree lopping and is it safe for the tree?

Tree lopping involves trimming branches and limbs that may be dead, diseased or hazardous to reduce the risks of damage to your property. It can also help balance the tree’s canopy to increase sun exposure and airflow to promote healthy growth. This service is generally considered safe when done by qualified professionals like us.

What is Stump Grinding?

Stump grinding is the process of removing a tree stump after it has been cut down. This process involves using a stump grinder to grind the tree stump into wood dust, which leaves no trace of the stump or any surface tree roots.

What is Tree Pruning?

Tree pruning is the removal of damaged or diseased branches and stems from a tree to maintain the overall health of the tree. In Australia, pruning is commonly performed on fruit trees just after winter to promote manageable tree sizes and improve fruit quality.

What is Land Clearing?

Land clearing involves the controlled removal of trees, stumps, brush, and other types of vegetation and obstacles. It is often done to prepare land for construction or farming purposes.

What Qualifications does an Arborist need in Brisbane?

In Brisbane, Arborists must hold a minimum of a Diploma (AQF 5) to provide consultation services and carry out Arboricultural Impact Statements or Reports. For any level of tree maintenance services, an AQF 3 is required. Arborists should also belong to professional bodies such as the National Arborists Association of Australia to ensure they abide by strict ethical codes when working with trees.

Further information on council-specific arborist qualifications can be found by following the links provided on our website.

Do I need Council Approval to Remove Trees?

Yes, all councils in Brisbane require individuals to seek council approval before removing or pruning trees. To learn how to apply for tree removal or pruning in selected councils within Brisbane, visit the links provided on our website.

How Much Does Tree Removal Cost?

The cost of tree removal varies widely based on factors such as the size and location of the tree, safety precautions required, accessibility, and additional services such as stump removal. Tree removal costs can range anywhere from $800 to $6,000 per tree, including the mandatory Arboricultural Impact Report from a certified arborist.

What areas do you service?

We proudly serve the Greater Brisbane region and its surrounding areas. Check out our website for more information on specific locations covered.

What hours are you open?

We are open Monday to Friday 8am to 5.30pm anbd weekends by appointment.

Do you offer 24 hours emergency tree services?

Yes we do. Please contact us or phone us on.

What happens if a tree is damaging my property?

In the event of a significant tree-related issue causing damage to your home or property, we can provide emergency services with prompt response times. We will first assess the situation and then organise for our qualified professionals to come out and take appropriate action.

What safety measures do you take during tree removal?

We want you to have peace of mind knowing that all required safety precautions are taken on every job we undertake. This includes inspecting nearby powerlines, utilising state-of-the-art equipment with specialised attachments, protecting windows, driveways and other spaces during the removal process to minimise disruptions/damage, etc.

How quickly can you respond in case of an emergency tree removal?

Our experienced team is committed to responding quickly to emergency tree removal requests with same or next day service as per availability in most cases. Do you provide clean-up services after tree removal or trimming? Yes, we offer debris clean up as part of the package so that your garden space looks immaculate once we’re complete!

Can I keep the wood from my tree after it’s been cut down?

Yes, you are more than welcome to keep the wood once it has been removed from your property.

What payment methods do you accept?

We accept cash, credit/debit cards and bank transfers as forms of payment.

Do you offer a warranty on your services?

Yes, we take pride in our work and guarantee the quality of all our services with an industry-leading 12 month warranty on every job!
Are your workers experienced and qualified for tree removal? Yes, all our staff members have extensive experience in arboriculture and hold the required qualifications for safe tree removal operations.

Do you guarantee customer satisfaction?

We strive to provide excellent customer service and ensure total satisfaction by delivering professional results within agreed timelines at competitive rates. We also offer follow-up support if there’s anything else that needs to be done post-completion.

If you have any further questions, please visit our website at and complete our online contact form or call us directly.